What is Office Automation?

Office is made of workflows. And, workflows are made of specific events that generate different types of outputs and keep the wheels of business rolling. Examples of such workflow events are: receiving orders, filling out invoices, deciphering hand-written memos, shipping products, updating employee information.

Office Automation (OA) (or Business Process Automation) is all about automating the events and make workflows faster, cheaper, and better. It involves analyzing the workflow to find the scope for automation and employing BA experts to monitor the automated workflows.

Applications of Project Management

Companies roll out office automation programs to free employees from mundane tasks and get them to do more dynamic work. Today, many white-collar jobs are getting automated - especially, bookkeeping and office administration jobs offer more scope for automation.

Bookkeeping: To reflect the new paradigm of automated financials, bookkeeping is now called as accounting technology. The applications of office automation in finance range from categorizing expenses on the go to automating inventory.

Information Administration: Information or content administration jobs like creating documents, crunching numbers, managing meetings or managing all kinds of business chores—from scheduling group meetings to electronic signatures - are done using software.

Future of Office Automation

According to Markets and Markets, a market research firm, the office automation market will be worth US$ 15 billion by 2021, globally. Going forward, the frontier of office automation is being advanced by Artificial Intelligence techniques such as machine learning, computer vision and natural language processing to automate business processes.


Synergy’s Office Automation (OA) courses are developed for imparting skills for our students to automate accounting (using Tally ERP and Reach Accountant) and office administration (using Microsoft Office).

Industry Growth

Rising demand for real time analysis, increasing online adoption and growing awareness about benefits of Accounting Software are driving demand for accounting technologists in India. It also offers a promising career path.

All business houses or companies, however small, require accounting professional for bookkeeping and maintenance of annual financial reports. For every two years, India may require 30 lakh accounting technologists to meet the fast-tracking growth of companies.

The growth of accounting software such as Tally and Reach Accountant also indicates the demand for accounting technicians. According to TechSci Research report, the Accounting Software market is projected to grow a CAGR of over 14 percent during 2016 - 2021.

In enterprise applications market, Microsoft Office remains the top vendor of productivity software, according to a new study by Bit glass. The adoption, especially, of the cloud based Microsoft Office 360 is growing more than 300 percent. A 2015 white paper, titled, Keys to the Future: Align Workforce Readiness Skills to Ensure Student Success, looked at the most widely desired skills in today’s workforce, and the skills and competencies that will be most in-demand by 2024. The research, conducted by International Data Corporation (IDC) revealed that the top 20 most required job skills include Microsoft Office, which lands at number 4, and Microsoft PowerPoint, landing at number 16.

Synergy's Courses

Synergy’s Office Automation courses cover accounting software, and office administration tools. Our flagship courses are Master Diploma in Office Automation and Diploma in Office Automation. These courses cover basic accounting and finance skills related to bookkeeping, payroll, auditing, tax preparation, accounts payable and accounts receivable, and a accounting software. Other specialised BA courses are: Foundation Tally, Tally Complete, Tally for Business owners & Managers, Reach Accountant, and MS Office.

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